Introduction
Welcome to Clear Image ("we", "us", or "Clear Image"), available at https://clearimage.online. We provide AI-powered photo enhancement, background removal, and related creative tools. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
Information We Collect
1. Information You Provide
- Account information: Name, email address, avatar, and other details you provide when signing in or updating your profile
- Images and prompts: Photos, reference images, and text prompts you upload or enter to use Enhance, Remove Background, Edit, Image to Image, Text to Image, and related features
- Payment information: Billing details processed by third-party payment providers (we do not store full card numbers)
- Support and feedback: Messages you send via email, forms, or in-product feedback
- Newsletter: Email and preferences if you subscribe to updates
2. Information Collected Automatically
- Device and log data: IP address, browser type, operating system, and approximate location derived from IP
- Usage data: Pages viewed, features used, credit consumption, and timestamps
- Cookies and similar technologies: Used for authentication, preferences, and (where enabled) analytics
How We Use Your Information
- Provide and improve Clear Image services (processing your images, managing credits and subscriptions)
- Authenticate accounts and prevent abuse or fraud
- Process payments and send transactional emails (receipts, magic links, notices)
- Analyze product usage to fix issues and improve quality (analytics cookies only with your consent, when enabled)
- Send product updates or marketing only if you have opted in
Image Processing and Retention
To deliver AI features, we transmit your uploaded images (and related prompts) to our infrastructure and third-party AI providers solely to generate results for you. We process images to provide the service you requested; we do not sell your photos. Processed files may be stored temporarily (for example on Cloudflare R2) so you can download results, then removed or overwritten according to our retention practices and storage limits.
Information Sharing
We do not sell your personal information. We may share data with:
- Payment processors: Stripe, PayPal, and/or Creem, to complete purchases and subscriptions
- Infrastructure: Cloud database hosting, and Cloudflare R2 for file storage and delivery
- Email: Resend (or similar) for transactional and opt-in messages
- AI providers: Model providers required to run Enhance, generation, and related features
- Legal: When required by law or to protect rights, safety, and security
Data Storage and Security
- Payment card data is handled by certified payment processors; we do not store full card numbers
- We use HTTPS (TLS) to protect data in transit
- Access to production systems is limited to authorized personnel
Your Rights and Choices
Depending on applicable law, you may request access, correction, deletion, objection, restriction, or portability of your personal data. Contact us using the details below. You may also delete or update account details where available in Settings.
Cookie Policy
We use cookies for essential functions such as login sessions and preferences. If analytics or advertising cookies are enabled on the site, we will describe them here and—when cookie consent is turned on—ask for your consent before using optional cookies.
Use the Cookie Preferences controls on this page to manage optional cookies.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it.
International Data Transfers
We may process and store information in countries other than where you live. Where required, we take appropriate steps to protect personal data during such transfers.
Updates to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.
Contact Us
Questions about privacy or this policy: